Can customers reach you?
Has a clickable email link
We check this as: Has a mailto: link
Why it matters
Some customers prefer email over a form, especially for a longer question or to attach a photo of the problem. A plain-text email address means they have to copy and paste it into their email app manually.
How we deliver it
Your email address is a real clickable link, so a visitor's email app opens ready to send, with your address already filled in.